A Review Of Softomaniac.com Services
This is my true and accurate review of my personal experience with this so called ‘software and web development company’
My Dealings With Softomaniac Solutions and Rony Raskhit
I first had the the pleasure of dealing with this company about 12 months ago when I needed to have some coding altered for a website script I had. At that time If I remember correctly I just wanted a simple bug fixed in the script and I paid 50% upfront to Rony ( the company owner or CEO ) via paypal and sure enough they did the job and I paid the remainder of the money. It was not a big job but I think they charged around $100. At that time it was a pleasure dealing with them, and the work was good…..
So when I needed some more work done for a clients website, I spoke negotiated via email again and agreed to pay 50% deposit, they started to do the work for me and two out of the three tasks I asked the to do were completed but the third task was not and I was starting to get emails from the customer asking why it had not been done.
At the same time I was receiveing some emails form some other clients who also wanted some script customization done and as it was the same php script they were using it made sense to ask Rony again if he wanted the work. We spoke again via google messenger and we cam to an agreement that I would pay the remainder of the agreed amount for the first job which was nearly complete and also pay 50% upfront for 3 other jobs which we discussed.
To cut a long story short I paid him for the first job in full and also another $500 towards the new jobs. He told me he could complete these jobs within two weeks.
2 weeks passed and I started to get emails from the clients asking for a progress report. When I asked the coders at Softomaniac I was dealing with and also Rony Raskhit himself I was told they needed some more time which I accepted.
After another week or so I was starting to angry emails from my clients who had been waiting over 3 weeks now for some work I had told them would be done in 2 weeks. I emailed again to Rony and was told it is holiday period please emails again in a few days, which I did and was told they are working on the projects and had a problem with one coder who had left so they needed yet more time and a new coder was now working on my projects. These email messages went back and forth for 2 more weeks… ” we need a bit more time”….. ” it is nearly finished” ….. ” i have had a problem with one coder leaving “… and yest again “it is holiday period we will get back to you in a few days!”
Again I am going to cut to the chase here and cut a very long story short right here..
I paid for the jobs in AUGUST 2012 it is now 3 months later and the jobs which I gave Softomaniac Solutions $500 for have not been completed and after , many, many ,many emails, extra time and excuses, I just told them I want a refund.
They continue to either not answer my emails, or just respond with some garbage and continued excuses.
Bottom Line Rony Raskhit from Softomaniac.com is a Scammer and has taken $500 from me for which I received NOTHING !
I informed Rony that I was going to write this honest review on Softomaniac Solutions or at least my dealings with them, and he replied and told me he would also do damage to my business if I decided to go ahead with that. I have decided to go ahead as I am telling the real truth and anything he can say about my company would be a lie. I deal with all my customers with integrity and honesty and try to offer the best customer service I possibly can. Softomainiac.com however DO NOT. I have had to pay another coder to fix some work which Rony did not do properly and also for another of the jobs to be completed.
I am allowing comments and replies on this post so that Rony may choose to respond and maybe even show his true colors.